Delivery and Collection
Delivery and collection brings the car to you. Instead of travelling to a branch, you have the vehicle dropped at your hotel, riad, address or another agreed spot, and collected from there at the end — the rental comes to your doorstep.
It is a real convenience when a branch is awkward to reach or your arrival point has no rental desk. For a hotel stay in a city centre or a riad in a medina, having the car delivered saves a cross-town trip at both ends of the rental.
There is usually a fee that grows with distance, since a driver has to bring the car out and get back. For nearby addresses it can be small or even free on a promotion; for far-flung spots it costs more, so weigh it against simply collecting from the branch.
When you arrange it, agree a precise location and time, and make sure the same inspection and paperwork happen at delivery as they would at a desk. Check the car over and confirm its condition before the driver leaves.
Related terms
Meet and Greet
A service where a company representative meets you on arrival and hands over the car, often at the terminal.
Vehicle Inspection
The check of the car’s condition at pickup and return, recording existing damage to settle who pays for what.
Airport Surcharge
An extra fee added when you pick up or drop off the car at an airport instead of a city office.